Privacy Policy
Draft copy. Effective date and final language to be confirmed and provided by Casa & Craft.
Introduction
Casa & Craft (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This policy explains what information we collect, how we use it, and the choices you have. This is placeholder draft copy and will be replaced with our final, reviewed policy.
Information We Collect
We may collect information you provide directly, such as your name, phone number, email address, service address, and details about your project when you request an estimate or book a service. We may also collect basic technical information, like browser type and device information, when you visit our website.
How We Use Your Information
We use the information we collect to schedule and provide services, respond to inquiries, send estimates and invoices, communicate about appointments, and improve our website and services. We do not sell your personal information to third parties.
Cookies & Tracking
Our website may use cookies and similar technologies to understand how visitors use our site and to support basic site functionality. You can control cookie preferences through your browser settings.
Sharing Your Information
We may share your information with trusted service providers who help us operate our business, such as scheduling or payment platforms, and only to the extent needed to perform those services. We may also disclose information if required by law.
Data Security
We take reasonable measures to protect the personal information we hold from unauthorized access, loss, or misuse. No method of storage or transmission is completely secure, and we cannot guarantee absolute security.
Your Choices & Rights
You may contact us at any time to ask what information we hold about you, to request corrections, or to request that we delete your information, subject to any legal or contractual obligations we may have.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please reach out to us at office@casaandcraft.com.